As a staffing and workforce solutions provider, our primary objective is to connect candidates with employment opportunities, whether temporary, contractual, or permanent. To achieve this, we maintain a database of candidate and client information that supports both our clients' staffing requirements and our candidates’ career aspirations.
The collection of personal information is essential to:

• Evaluate and process your job application
• Maintain accurate employment records
• Manage and support your employment
• Comply with legal and regulatory obligations
• Facilitate the candidate-client matching process

By collecting and processing this data, we ensure efficient recruitment operations, compliance with laws, and delivery of quality services to both candidates and clients.

To provide you with effective job-seeking and employment-related services, E-Solutions may collect and process personal information through various means. This section outlines how we gather your data, what types of information we collect, and for what purposes.

We may collect your personal information through the following channels:

• When you visit our website, we may collect data such as:
  
• Traffic and usage information
• Location data
• Weblogs and communication logs
• Information submitted through contact forms, surveys, or applications
• Resources you access or download
• When you communicate with us via email, telephone, or post, or interact with our recruitment team, we may retain a record of that correspondence.
• When you apply for a job through our website, email, or other means, or when we conduct background, reference, or police checks, we may collect additional personal data.
• We may also collect and aggregate information from your interactions with the website for marketing purposes (e.g., email, phone, or messaging campaigns). You may opt out of marketing communications at any time.
• We use cookies and web beacons to collect data about your usage and enhance your experience on our website. Please refer to our Cookie Policy for more details.

How we collect your information

We may collect your personal information through the following channels:

• When you visit our website, we may collect data such as:
  
• Traffic and usage information
• Location data
• Weblogs and communication logs
• Information submitted through contact forms, surveys, or applications
• Resources you access or download
• When you communicate with us via email, telephone, or post, or interact with our recruitment team, we may retain a record of that correspondence.
• When you apply for a job through our website, email, or other means, or when we conduct background, reference, or police checks, we may collect additional personal data.
• We may also collect and aggregate information from your interactions with the website for marketing purposes (e.g., email, phone, or messaging campaigns). You may opt out of marketing communications at any time.
• We use cookies and web beacons to collect data about your usage and enhance your experience on our website. Please refer to our Cookie Policy for more details.

Why we collect your information

We only collect and process personal information that is necessary to:

• Match candidates with suitable job opportunities
  
• Employ and onboard individuals
• Place candidates at our client organizations
• Refer candidates for employment with customers
• Provide general job-seeking and career advisory services
• Conduct employment-related data analysis
• Fulfill legal and regulatory obligations as an employer or recruitment agency

Types of information we may collect

The personal information we may collect includes, but is not limited to:

• Contact information (e.g., name, address, phone number, email)
  
• Nationality, citizenship, and work authorization status
• Date of birth
• Employment history and academic qualifications
• Professional certifications, licenses, and skills
• Reference or background check details
• Financial and tax-related information
• Employee identification numbers or internal IDs
• Background verification (BGV) results
• Benefit selections (e.g., insurance, retirement plans)
• Biometric data (if applicable)
• Other employment-related information required for HR processes

Additional data during employment

If you are employed by or placed through E-Solutions, we may collect further information for ongoing HR and administrative purposes. This may include:

• Time and attendance logs
  
• Leave and absence records
• Medical certificates
• Performance reviews and appraisals

Third-party information sources

While we primarily collect personal data directly from you, we may also receive information from:

• Executive search firms
  
• Third-party recruitment or staffing providers
• Publicly available sources (e.g., professional networking platforms)

Disclaimer

By submitting your information to E-Solutions, you acknowledge and agree that:

• We are not responsible for any misuse of your information by external employers or entities beyond our control.
  
• We make no guarantees regarding your chances of obtaining employment through our platform or remaining employed after placement.
• You release E-Solutions, its officers, employees, clients, and agents from liability for any unlawful or inappropriate actions by third-party employers discovered via our services.

E-Solutions processes your personal information lawfully, fairly, and transparently in accordance with all applicable local data protection laws. The personal data we collect is used solely to support and manage processes related to your employment, job search, and relationship with E-Solutions.

Legal basis for processing

Your personal data may be processed under one or more of the following lawful bases:

• To fulfill a contract we have with you (e.g., employment or service agreements)
  
• With your consent, where required
• To comply with legal obligations, including labor, tax, or immigration requirements
• When it is in our legitimate interest (i.e., a business or commercial reason that does not override your rights or freedoms)
• To protect your vital interests or those of another person, where necessary

Purposes for using your information

Your personal information may be used for the following employment-related purposes:

• Recruitment, Selection, and Placement
  
• Matching candidates to job opportunities
• Conducting interviews, assessments, and background checks
• Weblogs and communication logs
• Information submitted through contact forms, surveys, or applications
• Resources you access or download
• Onboarding and Contractual Fulfillment
• Facilitating the hiring process
• Issuing employment or contractor agreements
• Payroll and Compensation Administration
• Processing salaries, wages, benefits, and reimbursements
• Tax filings and financial reporting
• Ongoing Human Resources Management
• Managing superannuation/pension contributions
• Administering workplace health and safety
• Supporting staff development, training, and upskilling
• Conducting staff appraisals, probation reviews, and promotions
• Managing leave, absences, and medical documentation
• Employee Relations and Compliance
• Handling grievances, disputes, and disciplinary matters
• Ensuring compliance with labor laws, industry regulations, and internal policies
• Conducting audits or investigations as necessary
• Business Operations and Analytics
• Performing internal reporting and employment data analysis
• Enhancing our systems, workflows, and service quality
• Conducting audits or investigations as necessary
• Conducting audits or investigations as necessary
• Debt Recovery and Legal Purposes
• Recovering outstanding dues
• Responding to legal claims, subpoenas, or court orders
• Meeting obligations under applicable laws and regulations

At E-Solutions, we take your privacy seriously. We do not share your personal data with any third party, except as explicitly outlined in this policy. All professional and academic information you provide is used solely for recruitment and staffing purposes, and we take appropriate measures to maintain its confidentiality.

• No third-party sharing: We do not share your personal information with third-party service providers for business operations, marketing, or any other commercial purposes.
  
• Job advertiser access: Your data is never shared with job advertisers or potential employers without your explicit consent.
• Advertiser obligations: All advertisers using our services must comply with our Terms and Conditions of Business, including lawful and transparent data processing requirements. However, they do not receive your personal information directly from us.
• Chat confidentiality: Information you provide through chat messages remains confidential and is not shared with recruiters or any third parties.
• Legal disclosures: We may disclose your personal information only when required by law or regulation, in response to a valid legal request (such as a court order), or in connection with a merger, acquisition, or joint venture involving E-Solutions.

We remain committed to protecting your privacy and handling your information with the utmost care and integrity.

At E-Solutions, safeguarding your personal information is a top priority. We implement a range of physical, technical, and administrative measures to protect your data against unauthorized access, misuse, loss, alteration, or destruction.

• Data Accuracy and Confidentiality: We strive to maintain the accuracy of the personal data we collect and store. Your information is not disclosed without your explicit consent, except where legally required.
  
• Secure Systems: All personal data is securely stored on systems managed by E-Solutions, with robust security protocols in place to prevent unauthorized access, alteration, or disclosure.
• Ongoing Risk Management: We regularly review our data collection, storage, and processing practices - including physical and digital safeguards - to ensure they remain effective and compliant with industry standards.
• Restricted Access: Access to personal information is limited to authorized E-Solutions personnel and trusted software providers who require it to deliver services or respond to your inquiries. All such access is governed by strict confidentiality obligations.
• Staff Training: Our employees receive ongoing training to uphold the highest standards of data security and privacy.
• Incident Response: In the unlikely event of a security breach involving your personal data, we will act swiftly to investigate, mitigate risks, and notify affected individuals in accordance with applicable data protection laws.
• Legal Disclosures: We do not share your personal information unless required to do so by law, regulation, court order, or in connection with a corporate merger, acquisition, or joint venture involving E-Solutions.

We are committed to protecting your data and maintaining your trust through transparent and responsible data management practices.  

E-Solutions is committed to protecting your personal information, regardless of where it is processed or accessed. We employ strict safeguards to prevent misuse, loss, alteration, or unauthorized disclosure, and we ensure the accuracy and confidentiality of the information you provide.

• Cross-border Access: Your personal information may be accessed by authorized E-Solutions staff located both within and outside your local jurisdiction, as well as by trusted third-party service providers who support our operations. These parties are contractually bound to maintain strict confidentiality and comply with applicable data protection laws.
  
• No Marketing Use of Mobile Data: We do not share mobile phone numbers or related data with third parties or affiliates for marketing or promotional purposes.
• Protection of Opt-In Data: All categories of data exclude text messaging originator opt-in information and consent. This type of information is not shared with any third parties under any circumstances.
• Third-Party Compliance: Any third-party companies, clients, or agencies involved in providing services on our behalf are required to follow E-Solutions’ privacy standards and to handle your information lawfully and responsibly.

We are committed to protecting your data and maintaining your trust through transparent and responsible data management practices.  

E-Solutions is committed to ensuring that you can exercise your rights regarding the processing of your personal data, as granted by applicable local laws. In addition to those legal rights, this Privacy Policy also provides you with the following:

• Right to Access: You have the right to request and receive a copy of the personal data E-Solutions holds about you, along with information about how and why it is being processed and disclosed.
  
• Right to Correction and Deletion: Subject to applicable laws, you may request that we correct, delete, or block any of your personal data that is inaccurate, incomplete, or no longer necessary. You also have the right to request deletion if:
• You have successfully objected to processing,
• Your data has been processed unlawfully, or
• We are required by law to erase it.

We are committed to protecting your data and maintaining your trust through transparent and responsible data management practices.  

• Right to Data Portability: Where permitted by law, you may request a copy of certain personal data in a structured, commonly used, and machine-readable format. This right applies only to data processed by automated means, where processing is based on your consent or a contract with you.
  
• Right to Object: You may object to the processing of your personal data if it affects your fundamental rights and freedoms. You also have an unconditional right to object to the use of your personal data for direct marketing. In some cases, we may demonstrate that we have compelling legitimate grounds to continue processing your data despite your objection.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data in the following circumstances:
• If you are contesting the data’s accuracy.
• If the processing is unlawful, but you prefer restriction over deletion.
• If you need the data for legal claims, even though we no longer need it for our purposes.
• If you have objected to processing, and we are verifying whether we have overriding legitimate grounds.

During periods of restricted processing, E-Solutions will only use your data for storage, with your consent, or to establish, exercise, or defend legal claims, or as otherwise legally permitted.

• Right to Withdraw Consent: If our processing is based on your consent, you may withdraw that consent at any time. Withdrawing consent does not affect the legality of any processing conducted before your withdrawal.
• Remedies in Case of a Violation: You are entitled to all remedies provided by applicable local laws. If you believe your rights under this Policy have been violated, you should first contact E-Solutions, the original collector of your data, to seek a resolution.

E-Solutions uses cookies on our website, www.e-solutionsinc.com, to enhance your browsing experience and provide personalized functionality. These cookies are limited to our domain and do not track or collect data beyond the scope of our website.

• Purpose of Cookies: Cookies help us remember your preferences, such as your last search, so that we can offer a more tailored experience when you return to our website.
  
• Limited Use: We do not use third-party analytics or tracking systems to collect anonymous data for reporting or behavioral profiling. Your information is not shared with any external entities or third-party platforms.
• Third-Party Websites: If you are redirected to external websites from ours, please note that those websites may use their own cookies and tracking mechanisms. E-Solutions does not control these external cookies, nor do we receive any data they may collect. You are encouraged to review the cookies and privacy policies of those sites before engaging with them.
• Disabling Cookies: You can disable cookies in your browser settings at any time. Doing so will not impact access to the core services and functionality of the www.e-solutionsinc.com website.

For more information about how we collect, use, and protect your data, please refer to our Privacy Policy.

E-Solutions is the controller of your personal information. If you have any questions or concerns regarding your data, we encourage you to first contact the relevant recruiting personnel using the provided contact details or communication channels.

To exercise your rights, including accessing, correcting, deleting, or obtaining a copy of your personal data, you may submit a written request to us. For verification purposes, E-Solutions may need to confirm your identity and request additional information to process your request securely.

We will respond to all requests within the timeframe required by applicable local laws, or, if no specific timeframe applies, within a reasonable period.

Under the Data Protection Act 1998, the General Data Protection Regulation (GDPR), and other relevant legislation, you have the right to access the personal information we hold about you. We also encourage you to contact us to ensure that your information is accurate and complete.

To submit any such requests, please write to us at: info@esolglobal.com

If you have any concerns or grievances about how E-Solutions is handling your personal information, or if you have any privacy-related issues, please contact our Data Protection Officer at:
‍
‍Email: info@esolglobal.com

We take all complaints seriously and will work to address your concerns promptly and thoroughly.

We regularly review and update our Privacy Policy to ensure it remains accurate and compliant with applicable laws. Any changes to this Policy will be posted on our website. We encourage you to review this Policy periodically to stay informed about any updates.

This Privacy Policy was last updated on January 3, 2025.